Security

How we protect your data

Infrastructure

  • Data stored in EU (Frankfurt)
  • High-availability cloud infrastructure
  • Automatic backups
  • 24/7 monitoring

Encryption

  • TLS 1.3 for data in transit
  • AES-256 for data at rest
  • Secure password storage (Argon2)

Access Control

  • Two-factor authentication (2FA)
  • Roles and permissions for team members
  • Automatic logout for inactive sessions

Audit & Transparency

  • Complete audit log of all changes
  • Login logs
  • Who changed what and when

Your Data

  • Export all data anytime
  • Right to deletion (GDPR)
  • No lock-in - your data is yours

Availability

  • Target uptime 99.9%
  • Automatic failover
  • Regular maintenance outside peak hours

GDPR

As an EU-based company, we take data protection seriously. We only process data necessary to provide the service. You have the right to access, rectify, and delete your data.

Security questions?

To report security issues or for security-related questions, contact us at info@petslog.com